Who can consign?

Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.

How do I get started?

It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.

What percentage do I make?

Consignors earn 70 - 80% of their sales.

What is the consignor fee?

The consignor fee is automatically deducted from your proceeds.

How can I maximize my consignor experience?

Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.

When is the consignor deadline?

Please visit our Consignor Schedule to view the consignor deadline.

Where can I find string tags?

Wal-Mart, office supply stores, and the Rhea Lana store

Where do I drop off my items?

You will drop your items off at the event location during the designated Drop Off days/times.

What are my BARCODE options?

We will have your barcode labels printed for you at Consignor Drop Off unless you choose to print them at home. You may also take advantage of one of our Early Barcode pick up days/times which allows you to pick up the printed barcodes from us and affix the labels at home.

How should I price my items?

We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.

Can I be a consignor in several RL events?

Yes! You’ll need to have a separate consignor number for each event.

What hangers do I use?

We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!

Do I get my hangers back?

Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.

What if my item is not worth $3?

You’ll need to bundle items to reach the required $3.00 value minimum.

How long does drop off take?

We typically recommend to allow one hour per one hundred items for Consignor Drop Off.

When do I receive my check?

Your Check and Sales Report are available on Consignor Pick Up day!

What is Voice Recognition Item Entry?

The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.

Can I see which items have sold?

Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.

Can I bring a guest with me to consignor pre-sale?

Yes, you may bring a spouse OR parent only with you.

Why is RL’s better than having a garage sale or selling in the Facebook Marketplace?

It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.

I’m running short on time, which items should I enter first?

We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!

What do I write on my tags?

We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.

Do I need to assemble large items?

We require all items either come assembled or are assembled at consignor drop off.

What is the inventory sheet?

The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.

Do I have to find all my unsold items on Pick Up Day?

No, we will have everything neatly sorted for you by your consignor number.

What if I want to consign but am unable to make it on Pick Up Day?

If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.

Where do the donated items go?

Our donated items go to local foster families and non-profit organizations in the community.

Do you have an Item Limit for consignors?

We have a minimum limit of 15 items in order to participate, unless you have furniture or baby equipment. Bring your best! It is our experience that a consignor who brings 75 great items will do better than a consignor who brings 100 items that are poor quality or out-of-date and priced too high

What are my Consignor Options regarding printing barcode labels to stick onto my tags?

Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days. (This is most popular.)

Option 2 - Let us print them for you free of charge. You'll pick them up and label your items at home. Then bring your already labeled items on Drop Off Days in "Inventory List Order". You MUST have a printed inventory list.
NEW THIS SALE: We have an EARLY BARCODE PICKUP OPTION, email Briana@rhealana.com for details.

Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear on the "enter items" page after you enter your number and password. Label your items at home. Bring your labeled items on Drop Off Days in "Inventory List Order". You MUST bring a printed inventory list.

Do I need to sign up for a new consignor number for the Siloam Springs sale, even though I am already a Rhea Lana consignor at another event? Will I need a new consignor number for each Siloam Springs sale event after this sale?

Yes, all consignors will need to register for a new consignor number the first time they participate in the Siloam Springs event. However, after this sale, please reuse your number from this Siloam Springs sale event for the next time you consign at Siloam Springs (this helps us tremendously during our sorting process). If you can't remember your consignor number, there is a place under the [Submit] button on the Consignor Login Page where it can be requested. (Rhea Lana's of NWA and Rhea Lana's of Fayetteville/Springdale are considered two separate sales, and if you consign at all three events, you will have three different consignor numbers.) If you have any problems, just email us at briana@rhealana.com and we'll be happy to assist you.

Can I bring children to the Pre-Sale?

We strongly suggest that you NOT bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's night without the kiddos. It is very crowded during the Pre-Sale and it will be less stressful on you and your children to leave them in someone else's care.

Can I bring my husband or mother with me to the Pre-Sale?

YES!! We allow workers and consignors to bring one immediate family member with them to the Pre-Sale to help them shop. This includes your husband or mother, not your best friend. We will be checking! You may give your guest pass to your friend & meet them at the Guest Sale later in the evening.

How should I price my items?

We suggest you price used items at 25-30% of the retail value - new with tag items can be priced at 40-50% of retail. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. Click to access our Pricing Guide to look at our suggested pricing tips to help you as you prepare your items.

Can I use wire hangers?

Please use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. Plastic coated wire hangers may be used and are useful for pinning pants to but please don't use the older style dark wire hangers (like you get at the cleaners). They can create a gray ash when they slide across the rack and this would get on the consignors' items.

How do I secure small pieces with Toys or Equipment?

Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important! We cannot be responsible for lost toy pieces so please make sure and secure them firmly.

When I sell items in a ziploc bag, how do I attach the price tag?

First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.

How do I carry my clothes while I am shopping?

We suggest you bring a laundry basket with your name on it. Large bags are also welcome, but they will need to be checked at the door.

What if my item is not worth your minimum price guideline of $3.00?

If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.

Can someone else pick up my check and any remaining items on pick-up day?

Yes, you may send someone to pick up any remaining items and your check on pick-up day but we will NOT be able to guarantee your items (unless the person who picks up was also the person who dropped off the items). If a question were to arise, only the person who dropped off the items would know which items were put on the floor and if any were held out for some reason.

Can I enter additional batches? And will I be charged an additional $9 Participation Fee?

Yes, consignors may enter additional items in a new batch. Think of batches as groups of items entered together. Just click on "new batch" on the enter items page. The $9 Participation Fee is only charged once per consignor number. The fee is automatically deducted from each consignor's printed checks at the end of the sale. (A consignor may have multiple batch numbers under one consignor number.)

Should I iron my clothes?

Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!

Will you be featuring local businesses?

Yes! We have lots of sponsorship opportunities at affordable prices. Let us help you reach your target market - moms with families. Contact Briana at Briana@rhealana.com for more information.